Terms and Conditions luckbet – Platform Usage Guidelines

By accessing, registering, or using any part of the luckbet platform — whether via the website or mobile app — you are deemed to have read, understood, and agreed to be bound by all terms and conditions stated in this document.

If you do not agree with any part of these terms, please discontinue use of the luckbet platform. luckbet reserves the right to amend or update these terms at any time without prior notice. You are responsible for reviewing these terms periodically. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To register and use the luckbet platform, you must meet the following requirements:

• Be at least 18 years of age at the date of registration
• Be located in a jurisdiction where the use of the luckbet platform is permitted
• Providing accurate, complete, and up-to-date personal information during registration
• Never previously banned or suspended by luckbet
• Not registering on behalf of another person or using a false identity

Luckbet reserves the right to request identity verification documents (KYC) at any time. This includes copies of identification cards, proof of address, or other relevant supporting documents. Accounts that fail to complete KYC verification within the specified period will be temporarily suspended until the process is complete.

Luckbet supports a wide range of popular deposit and withdrawal methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed through secure, encrypted payment channels.

Deposit: The minimum deposit is RM10. There is no maximum daily deposit limit for regular players, though new players may be subject to a temporary limit that will be lifted once KYC verification is complete. Deposits are processed instantly in most cases.

Withdrawal: The minimum withdrawal is RM30. The withdrawal method must match the most frequently used deposit method. luckbet processes withdrawal requests within 1 to 5 minutes for DuitNow and e-wallets, and up to 24 hours for bank transfers.

• All withdrawals are subject to identity verification before being processed for the first time
• Withdrawals exceeding RM10,000 may require additional processing time
• Luckbet does not charge fees for standard withdrawals – exceptions may vary depending on the payment method of the provider
• Funds inactive for more than 90 days without any activity are subject to the unclaimed funds policy

Luckbet offers a variety of promotions for new and existing members. All bonuses and promotions are subject to the following terms unless otherwise stated in a specific offer:

1. Each bonus carries a rollover (turnover) requirement that must be fulfilled before a withdrawal can be made. Rollover rates typically range from 5x to 20x depending on the bonus type.
2. Bonuses may only be claimed by eligible players. Multiple claims by the same player or a group of related players are prohibited.
3. Luckbet reserves the right to void bonuses and associated wins if promotional terms are found to have been misused.
4. Bonuses cannot be transferred to another player or converted directly to cash without meeting the rollover requirements.
5. Free spins awarded carry a fixed wagering value and any wins from free spins are subject to the specified rollover requirements.

All games on luckbet operate using an independently audited RNG (Random Number Generator) system. Every game outcome is random and cannot be influenced by any party. Players agree to comply with the following rules:

• Play fairly and do not use any automated software or tools during gameplay
• Not taking any action that may disrupt the experience of other players at the same table
• Accept game outcomes as final in accordance with the applicable game rules
• Not attempting to exploit any vulnerabilities or bugs within the luckbet system
• Report to luckbet support upon encountering any errors or irregularities in gameplay

In the event of a technical disruption during gameplay, luckbet will take reasonable steps to resolve the issue fairly for all parties. If the game cannot continue, any wagers involved will be returned to the player's account balance.

You are solely responsible for keeping your luckbet account login credentials secure. luckbet will never ask for your password via email, phone, or live chat. Any such request is a fraudulent attempt and should be reported to our team.

• Use a strong and unique password for your luckbet account
• Enable two-factor authentication (2FA) for added protection
• Do not log in to your luckbet account using a public device or an unsecured Wi-Fi network
• Contact luckbet support immediately if you suspect your account has been accessed without authorisation

The following activities are strictly prohibited on the luckbet platform and may result in immediate account closure:

• Money laundering or using the platform for any illegal financial purposes
• Fraud, system manipulation, or exploiting technical vulnerabilities for unfair gain
• Using multiple accounts to claim the same bonus more than once
• Colluding with other players to manipulate Live Casino game outcomes
• Using bots, automated scripts, or third-party software during gameplay
• Making deposits using a third party's payment method without authorisation

Luckbet reserves the right to investigate any account suspected of engaging in the above activities, suspend the account during the investigation, and report relevant cases to the appropriate authorities if necessary.

Players may close their luckbet account at any time by contacting the support team. Prior to closure, all active wagers will be settled and any remaining balance may be withdrawn subject to standard withdrawal policies.

Luckbet reserves the right to close or suspend an account under the following circumstances:

• Violation of these terms and conditions
• Player-initiated self-exclusion request
• Age or identity verification failed or withdrawn
• Instructions from the relevant authorities
• Account inactivity exceeding 12 consecutive months

Luckbet respects every player's privacy and is committed to protecting the personal data we collect. Information you provide during registration and use of the platform is collected, stored, and used in accordance with Privacy Policy luckbet applicable together with these terms.

Your data will not be sold, rented, or shared with third parties for marketing purposes without your consent, except as outlined in the Privacy Policy or as required by law.

Luckbet is committed to promoting responsible gaming. We provide the following tools to all members:

• Daily, weekly, and monthly deposit limits
• Session time limits and session reminders
• Temporary self-exclusion options (24 hours to 6 months)
• Permanent self-exclusion for cases requiring more serious action
• Links to responsible gambling support organizations

Luckbet is not liable for any indirect, incidental, or consequential losses arising from use of the platform, service disruptions, or unexpected game outcomes. luckbet's liability to any player is limited to the amount deposited within 30 days prior to the claim.

If a dispute arises regarding an account, transaction, or wins, the following procedure applies:

1. Contact the luckbet support team via live chat with full dispute details
2. Luckbet will investigate and respond within 72 business hours
3. If a dispute cannot be resolved, it may be referred to a mutually agreed independent mediator
4. Luckbet's decisions on matters relating to game rules are final

These terms and conditions are governed by applicable laws. Use of this platform constitutes your agreement to the dispute resolution terms as stated.